Servicing of agricultural equipment «AGRO-SOYUZ»

Service center of Agricultural Technology Department (ATD) offers service for all types of agricultural machinery produced by PU “Agro-Soyuz” Ltd.

Proposed services:

Acceptance of products after delivery to the customer

Assembly at customer’s place

Checking and final adjustment according to the customer’s needs

Training of customer’s stuff

Breaking-in including field support at the beginning

Defect detection after field work

Parts ordering assistance

Repair

After-guaranty servicing

We also offer extended training for customer’s representatives.

The period of repair request response including arrival of service team is following:

• Within the territory of Ukraine — 12 hours
• Within the territory of Russia and Kazakhstan — 24 hours.

Network of ATD service stations in Russia:

• Rostov-na-Donu
• Ramenskoye of Moscow region
• Dankov of Lipetsk region
• Belgorod

In Kazakhstan:

• Akkol’
• Pavlodar
• Kostanay
• Kokshetau

Presently service station services more than 480 units of machinery in CIS countries.

RUSSIA:

• 282 units — during the period of 2002-2006.
• We cover 29 territories and regions
• We service 84 customers

KAZAKHSTAN:

• 97 units — during the period of 2004-2006.
• We cover 4 regions
• We service 24 customers (by the Ukrainian team)

UKRAINE:

• 101 units — during the period of 2001-2006.
• We cover 15 regions
• We service 49 customers

Technical equipment of service center:

• Pickups MITSUBISHI L-200 
• Technical assistance pickup “Volkswagen LT” helps to arrange any repair at customer’s location including emergency field repairs

All teams are equipped with digital cameras and laptops for registration of faults and immediate connection with manufacturer plant where faults will be analyzed and systemized for further improvement of products.

In Russia and Kazakhstan service center has the network of warehouses. This ensures in-time delivery of parts to the customer which is essential during the seasonal field work:

• Basic warehouse in Ramenskoye of Moscow region
• Basic warehouse in Belgorod
• Basic warehouse in Dankov of Lipetsk region
• Basic warehouse in Rostov-na-Donu
• Basic warehouse in Akkoll’ of Akmolinsk region
• Seasonal warehouse in Zavodoukovsk of Tyumen’ region
• Seasonal warehouse in Penza
• Seasonal warehouse in Ufa
• Seasonal warehouse in Novosibirsk
• Seasonal warehouse in Kokshetau
• Seasonal warehouse in Kostanay
• Seasonal warehouse in Pavlodar
• Mobile warehouse in Sergach of Nizhniy Novgorod region

Contacts

Corporation “Agro-Soyuz” Ltd
Service center ATD
ph.: +38 (0562) 36-74-45,
ph./fax: +38 (0562) 36-74-54
address: Ukraine, Dnepropetrovsk region, Yubileyniy set, Nizhnedneprovskaya str. 1
e-mail: vaa@agro.dp.ua